After two years as the Office Administrator here at FEC Energy, 2018 marked the start of a new challenge for me as I commenced my new position as Technical Administrator for the On-Site Generation (OSG) team.

My previous role meant I was involved with a whole range of administration tasks, such as being the voice at the end of the phone, booking meetings, sorting out the post and the 'buyer of hot beverages'. I was, what you may call, an ‘all-rounder’ that made sure the office ran smoothly.

Now, my focus has been ‘streamlined’ into providing support to OSG’s account managers, engineers and customers. I'm currently managing meter data, generating reports, validating invoices and looking after our customers’ incentives claims (not forgetting the ever-evolving process mapping), before I gradually take on more tasks and projects.

Whilst I will miss having ‘my fingers in all the pies’, I do like being part of a team, growing my knowledge and learning all the ‘isms’ involved, with the help of my teammates.

It’s been quite a learning curve so far… there is never a dull day at FEC Energy! If you would like to find out more about how the OSG team could help you call 024 7669 8899.